A practical three-book series for people who own, operate, improve and grow residential property. Written from twenty years on the ground, not from theory. Each e-book is R249.
The practical foundation for running property well. Property Management 101 focuses on the daily disciplines that keep buildings performing: collections, expenses, maintenance, operations, tenant relationships, value protection, and performance. It is about execution, what needs to happen every day for a property to work.
A field guide to making better long-term decisions about physical property assets. Asset Management 101 moves beyond day-to-day management into lifecycle planning, asset registers, criticality, whole-life cost, reliability, data, resilience, sustainability, and continual improvement. It helps owners and operators connect everyday activity to lasting value.
A guide to owning and operating residential buildings as integrated, whole-building businesses. Multifamily Residential Accommodation 101 brings property management and asset management together at scale, covering the journey from market selection, feasibility, design, and compliance through leasing, resident experience, operations, technology, sustainability, growth, and exit. Its focus is professionally owned and operated multifamily residential accommodation, not individual buy-to-let units.
Mark Anthony Shields founded TFC Academy and The Fractional COO after two decades in property operations and 13 years in education. His work combines operational reality, practical training and the systems property teams need to apply good practice every day.
His track record includes leading multi-brand student accommodation portfolios of up to 8,500 beds to 98% occupancy, reducing bad debt to below 1%, and contributing to the consolidation of seven student housing brands into a single Student REIT. He has led operations at executive level across student accommodation, residential property, education and facilities management. He holds a Master of Business Administration, a postgraduate qualification in Project Management and is a certified Train-the-Trainer practitioner.
Own, operate, improve and grow residential property with the disciplines that actually make buildings perform. R249 each.
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